Businesses can grow with Salesforce and gradually adopt new features as needed. Salesforce offers a range of business products that all seamlessly integrate with each other. Here are just a few outstanding Salesforce features: Besides offering all the standard CRM, sales, and marketing tools you'd expect, this solution sports beautiful dashboards and high-level reporting and analytics in a customizable package. Users will be hard-pressed to find another CRM with as many optional features as Salesforce. The next level available jumps to a whopping $75 per user, per month, which is significantly more expensive than the competition. While $25 per user, per month isn't exactly price gouging, it's not a realistic long-term option for most small businesses, since only five users are supported at that level. Many other SaaS products offer free versions as well as low-cost, entry-level subscriptions that can be used indefinitely. Relative to the other CRM products we reviewed, Salesforce is pricey. There are additional costs if you opt for training or help with implementation help. Other add-ons include Pardot, Quip and myTrailhead, all of which are sold separately. It is possible to spend considerably more on this product depending on what you need through useful add-ons like CPQ&Billing, which allow you to quickly configure, price, and quote complex solutions for $75 a month per user. Salesforce is a massive product with lots of optional add-ons and customizations, so the subscription costs listed here should be considered jumping-off points. The Unlimited edition offers everything included in the aforementioned plans and 24/7 support and configuration services for $300 per user, per month. It includes all of the Essential features in addition to lead registration, rules-based lead scoring and collaborative forecasting.Įnterprise has all the Professional plan features and workflow and approval automation functions. Professional can be used for different team sizes it starts at $75 per user, per month. It offers account, contact, lead, and opportunity management, email integration with Gmail or Outlook, and the Salesforce mobile app. Salesforce's cloud CRM comes in four different subscription tiers: Essentials, Professional, Enterprise and Unlimited.Įssentials is designed for up to five users and costs $25 per user, per month. View all of our recommendations for CRM software on our best picks page.
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